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M-Future Bot

Registration

Browse through the FAQ’s and expand the category to see the full explanations.

MyMTFXG is your personal gateway within MTFXG where you can open trading accounts, download trading platforms, upload your verification documents, deposit and withdraw funds, sign up for webinars and much more.

Enter your information.
Click ‘Send PIN’ to receive the access code by SMS and Email.
Enter the PIN in the relevant field.
Click ‘Register Now.’

If you receive this message then it means that your number or email was already used to register with MTFXG.
If you’ve forgotten your password, you can follow the steps to creating a new password here.
You should note that you are only allowed to open one MyMTFXG account. You can open additional trading accounts and access other products and services in MyMTFXG.

A PIN (Personal Identification Number) is required to confirm any request to open an account or change password. Your PIN will be sent via both email and SMS, you will need to enter one of the PINs in order to proceed.

Log in to MyMTFXG

Browse through the FAQ’s and expand the category to see the full explanations.

In the email you received shortly after your registration. If you didn’t receive this email, please use the password reset service.

You can reset your password in 3 simple steps:
Enter your MyMTFXG ID or email
Enter PIN
Enter new password.
Please make sure that you keep your password in a safe place and do not disclose it to any third parties.

You can change your password in 3 simple steps:
Request PIN
Enter PIN
Enter new password.

Changing personal details

Browse through the FAQ’s and expand the category to see the full explanations.

You can amend the name by sending us an email to support@mtfxg.com explaining why you wish to change it and attaching a copy of your identity document. We will then contact you regarding the status of your request.

To change your email address or phone number, please access your User Profile page in MyMTFXG, click ‘Change’ under the ‘Actions’ column and follow the steps.

You can amend your residential address by sending us an email with a copy of your proof of residence document attached. We will then update your profile.
You can find details on acceptable proof of residence documents here.

To customise your subscriptions, visit the Manage Subscriptions page in MyMTFXG. Please note, you will not be able to unsubscribe from required communication regarding your trading activity.

Verifying your Profile

Browse through the FAQ’s and expand the category to see the full explanations.

Once you become a verified client, you will have access to all of MTFXG’s products and services. Verify your profile by uploading clear colour copies (mobile photo or a scan) of the following documents:

    1. Proof of identity – passport, national identity card or driving license
    2. Proof of address – bank/card statement or utility bill. Examples of documents which can be provided are:
    Water/gas/electric/internet/telephone bill.
    Residency certificate.
Please note that we do not accept mobile telephone bills.

Please check the following before uploading:

    That the size of your document does not exceed 25MB.
    That the file is in one of the following formats: gif, jpg, tiff, png, doc, docx and pdf.
If the error message persists you can send your documents to support@mtfxg.com.

Once you upload all your documents, it can take up to 20 minutes during working hours to 24 hours to verify your profile.

If your (utility) bills are not in your name, you can send us a copy of a recent bank statement (no more than 6 months old) to use as your proof of address.
If you do not have any of the above, please provide us with an official document that states your name and residential address or send an email to support@mtfxg.com

Looking for help?

Our responsive support is available 24/7 to answer all your questions and create the best possible online trading experience

Email us

support@mtfxg.com

Need Help?

Get in touch with our customer
care team to get the answers.

Address

Saint Vincent and grenadines with
registration number 26342 BC2021